How long does the HYV LuxeSip keep water cold?
Up to 24 hours with the lid sealed. Results vary based on ambient temperature and how often you open the lid.
Does the silicone boot come off for cleaning?
Yes. The silicone boot is removable. We recommend removing it weekly to dry the boot and bottle base separately.
Can I put hot drinks like tea or coffee in it?
Yes. The LuxeSip is built for both hot and cold beverages. It retains heat for up to 12 hours. Allow hot liquids to cool slightly before sealing the lid.
Can I use it for carbonated drinks?
Not recommended with the lid fully sealed — pressure can build inside. Slightly open the lid before resealing if using sparkling water.
What is the replacement policy?
We offer free replacement within 7 days of delivery for manufacturing defects or damage on arrival. Contact us at support@livehyv.com with your order details and photos of the issue.