What is the difference between LuxeFlow and LuxeSip?
Both have the silicone boot and both use double-wall vacuum insulation. The LuxeFlow has a chug cap (wide, fast) and the LuxeSip has a sipper cap (controlled, leakproof). Both are 1 litre.
Does the silicone boot come off for cleaning?
Yes. The silicone boot is removable. Remove it weekly to dry both the boot and the bottle base.
Can I put hot drinks in the LuxeFlow?
Yes. The LuxeFlow handles hot beverages up to 12 hours. Allow hot liquids to cool before sealing the chug cap.
What is the replacement policy?
We offer free replacement within 7 days of delivery for manufacturing defects or damage on arrival. Contact us at support@livehyv.com with your order details and photos of the issue.